Feature Archives - Failure Hackers https://www.failurehackers.com/category/feature/ Foiling Failures Tue, 15 Apr 2025 06:49:25 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8 https://www.failurehackers.com/wp-content/uploads/2020/06/cropped-FHtitles512-150x150.png Feature Archives - Failure Hackers https://www.failurehackers.com/category/feature/ 32 32 Use AI to fix Failure Demand https://www.failurehackers.com/use-ai-to-fix-failure-demand/?utm_source=rss&utm_medium=rss&utm_campaign=use-ai-to-fix-failure-demand Wed, 08 Jan 2025 17:29:00 +0000 https://www.failurehackers.com/?page_id=447 Failure demand is, in essence, the additional (and unnecessary) workload created when an organisation fails to provide a product or service accurately or completely at the first point of contact. In large citizen-facing organisations—government agencies, healthcare systems, or large federated enterprises—failure demand often arises from structural and procedural issues that, if left unmanaged, create spirals […]

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]]> Slow Software Deployment https://www.failurehackers.com/slow-software-deployment/?utm_source=rss&utm_medium=rss&utm_campaign=slow-software-deployment Sun, 05 Jan 2025 20:30:14 +0000 https://www.failurehackers.com/?page_id=444 Background: A tech company experiences slow software deployment, causing frequent delays in launching updates. This has led to customer dissatisfaction and a decline in product reliability perception. Workaround: The development team decides to increase manual testing and patching before each release to catch and fix issues quickly. This helps minimise the delays and ensures the […]

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]]> The case of the Late Homework https://www.failurehackers.com/case-of-the-late-homework/?utm_source=rss&utm_medium=rss&utm_campaign=case-of-the-late-homework Sun, 15 Dec 2024 20:28:24 +0000 https://www.failurehackers.com/?page_id=440 Background:A school teacher notices that many students consistently turn in their work late, the late homework disrupts the class schedule and affects the students’ marks. Workaround: To address this, the teacher starts offering extra marks to students who turn in their homework on time. This motivates some students to be more punctual, but it doesn’t […]

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]]> The case of the Delayed Programme milestones https://www.failurehackers.com/delayed-programme-milestones/?utm_source=rss&utm_medium=rss&utm_campaign=delayed-programme-milestones Sun, 08 Dec 2024 20:06:20 +0000 https://www.failurehackers.com/?page_id=436 Background: A large enterprise is undergoing a multi-year IT transformation program, which includes several projects aimed at modernising its core systems, migrating data to the cloud, and improving cybersecurity. However, the program is experiencing repeated delays, with milestones being missed across multiple projects. This leads to budget overruns, delayed programme milestones, frustrated stakeholders, and concerns […]

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]]> The case of the Coffee Shop Customer Complaints https://www.failurehackers.com/the-case-of-the-customer-shop-customer-complaints/?utm_source=rss&utm_medium=rss&utm_campaign=the-case-of-the-customer-shop-customer-complaints Sun, 01 Dec 2024 19:57:05 +0000 https://www.failurehackers.com/?page_id=433 Background: A popular coffee shop has been receiving frequent customer complaints about long wait times during peak hours. Many customers express frustration, and some even leave without ordering, affecting sales. Workaround: The shop manager decides to offer free coffee vouchers to customers who have to wait too long. This helps reduce complaints because customers feel […]

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